Emergency Services Dispatcher Education and/or Training Required: High school diploma, state-approved training Responsibilities and Daily Activities: They receive emergency calls by phone, radio system or a computer aided dispatch system. They obtain information needed to determine an appropriate course of action. They create and maintain logs of all calls received and prepare reports Salary: $38,010 for police, fire and ambulance dispatcher How did this career relate to Anna's case?: This career relates to Anna's case because the Operator dispatched the police and the EMT to Anna's house. Self-Reflection: I would not like to pursue a career in this field. I don't want to be sitting at a desk receiving phone calls and radio frequencies all day.
Source: 911 Emergency Dispatcher: Required Skills, Duties and Responsibilities. (n.d.). Retrieved January 25, 2017, from http://study.com/articles/911_Emergency_Dispatcher_Required_Skills_Duties_and_Responsibilities.html